By renovating and upgrading its Hilton Garden Inn Gurgaon Baani Square to a DoubleTree, the hospitality major offers a more stylised and stylish experience. Not to mention that warm chocolate chip cookie!
DoubleTree by Hilton is a fast-growing, global portfolio of more than 615 upscale hotels with more than 142,000 rooms across 49 countries and territories. For more than 50 years, DoubleTree by Hilton has continued to be a symbol of comfort for business and leisure travellers around the world. DoubleTree by Hilton offers contemporary accommodations and amenities, including unique food and beverage experiences, state-of-the-art fitness offerings and meetings and events spaces.
The hotel, the ninth DoubleTree by Hilton in India, already enjoys a central location close to the Baani Square shopping and dining out district, and steps away from Good Earth City Center. Just 10 minutes away from Gurgaon’s central business district, with Infocity, Unitech Cyber Park, DLF Cyber Hub and other prime corporates within easy reach, it’s also close to National Highway 8, which makes it accessible to Udyog Vihar and IMT Manesar and leading medical facilities such as Medanta, Medicity, Artemis and Fortis.
To be revealed in its new avatar, the structure underwent a series of renovations and upgrades, including a reconfiguration of the lobby to provide more spaciousness and seamless access to the café and all-day dining restaurant Glasshouse, which has been upgraded with new flooring and ambient lighting. Vibe: The Sky bar, known for its iconic panoramic views and fashionable edge, now offers handcrafted cocktails to be enjoyed alongside international bar bites with a local twist, such as Blue Cheese Malai Tikka, Boti Sliders and more. The 201 guest rooms now feature 55-inch SMART TV and updated contemporary design touches in line with the DoubleTree brand. “While we have achieved a great new look, our values and beliefs have not changed. Our commitment to service and a culture of care is what sets DoubleTree by Hilton Gurugram Baani Square apart. Our guests can enjoy a memorable experience with DoubleTree’s celebrated approach to hospitality, starting with the brand’s signature, warm DoubleTree cookie,”, says Jai Chugh, General Manager, DoubleTree by Hilton Gurugram Baani Square.
Speaking on the hotel’s conversion, Virendra K Bhatia of Baani Group, which owns the property, says, “We are committed to providing outstanding service to our guests and will continue to do so. With the hotel’s prime location, comfortable rooms and amenities, abundance of open-air venues and thoughtfully designed spaces, DoubleTree by Hilton Gurugram Baani Square makes the perfect destination for a leisure holiday, business trip or even a dream wedding. We look forward to welcoming guests here.”
As part of the Hilton’s Travel with Purpose initiative, DoubleTree by Hilton Gurugram Baani Square is committed to reducing its environmental impact through green practices in maintenance, services and products. A few of the initiatives include the reduction of single-use plastics such as plastic water bottles and straws in rooms and event spaces, the use of biodegradable food containers for events and food deliveries, the use of recyclable disposable bags and many more.
In addition to the above highlights, DoubleTree by Hilton Gurugram Baani Square is participating in the Hilton CleanStay programme, an industry-defining standard of cleanliness and disinfection to help guests enjoy a clean and safe experience during their stay. The new standards under Hilton CleanStay include a Hilton CleanStay Room Seal to show that a room has not been accessed since being thoroughly cleaned and disinfected, and additional cleaning of common areas and items. At DoubleTree by Hilton Gurugram Baani Square, all events are backed by Hilton Event Ready with CleanStay, an industry-leading cleanliness and customer service programme specific to meetings and events. Hilton EventReady is designed to deliver innovative solutions for the entire event experience and safe group travel practices – from flexibility in planning and physical distancing protocols to transparency in cleanliness policies and inspiring catering options.
Guests of DoubleTree by Hilton Gurugram Baani Square can continue to benefit from Hilton Honors, Hilton’s award-winning guest loyalty programme. To celebrate the hotel’s opening, Hilton Honors members earn 1,000 Bonus Points per night and earn a maximum of 2,000 points per stay when booking directly with Hilton, valid for stays until October 11, 2021. Members who book directly have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount and free standard Wi-Fi.
“As we continue to find opportunities to deliver the light and warmth of hospitality in India, we remain committed to bringing the right brands to the right markets at the right time. With its ideal location, popular restaurants and bars and backed by an experienced Hilton team, we are confident this hotel will achieve even greater heights in offering exceptional guest experiences,” said Navjit Ahluwalia, senior vice president and country head, Hilton India of the transition.
The bigger picture is rosy too
The leading global hospitality company has a portfolio of 18 world-class brands (including DoubleTree by Hilton) comprising more than 6,500 properties and more than one million rooms, in 119 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than three billion guests in its more than 100-year history, earned a top spot on the 2020 World’s Best Workplaces list, and was named the 2020 Global Industry Leader on the Dow Jones Sustainability Indices.
Incidentally, Hilton has retained its top spot amongst the world’s most valuable hotel brands, despite recording a 30 per cent drop in brand value to US$7.6 billion. While Hilton’s revenue has reportedly taken a significant hit since the outbreak of the pandemic, the brand is showing confidence in its growth strategy, announcing a further 17,400 rooms to its pipeline, bringing the total to over 400,000 new rooms planned – an uplift of eight per cent on the previous year. Hilton also boasts the most valuable hotel portfolio, with its seven brands that feature in the ranking reaching a total brand value of US$13.8 billion.
That’s how the cookie crumbles
Did you know that when you bite into that warm welcome DoubleTree cookie, you’re biting into history!
- Approximately 65,000 each day, or more than 25,000,000 a year and 250 million+ warm welcomes overall.
- The practice started in the 1980s, when many of their hotels across the US used cookies as VIP treats.
- A secret recipe was developed in 1986 so every hotel could offer the same sweet treat.
- A select group of bakeries around the world hold the secret recipe to ensure every guest gets the same, delicious cookie at every DoubleTree by Hilton hotel and resort.
- Every cookie is baked fresh daily at each hotel.
- Each cookie has an average of 20 chocolate chips.
- More than 1,250,000 chocolate chip cookies have been donated to members of the community from doctors and nurses to police and firefighters, as well as non-profit groups such as food banks and homeless shelters.