As the country battles the second wave of the coronavirus pandemic, Gurugram-based hotel chain OYO and IHCL are among the hospitality groups in India that have opened up their accommodations to Covid-19 patients, frontline workers and individuals travelling for emergencies .
In light of the second wave of the Covid-19 pandemic, hospitality chain OYO has introduced OYO Care, a feature on its mobile app that allows users to book quarantine stays across its existing accommodations. “OYO’s presence across India enables us to support the healthcare system that has been stretched for space during such times. We are dedicating select properties across cities as quarantine and isolation facilities for Covid-19 positive patients,” said Rohit Kapoor, CEO, OYO INSEA.
The company has tied up with 30 hospitals, private sector companies and government authorities to facilitate this initiative. It will also provide accommodation for healthcare professionals and other frontline workers, and individuals travelling for emergencies, who may be required to isolate themselves. This service will soon be extended to local government employees as well.
To bolster this initiative, OYO has implemented several safety and hygiene measures in line with the government’s Covid-19 protocol. This includes contactless check-ins, virtual assistance from a WhatsApp-based chatbot and its ‘Sanitised Before Your Eyes’ initiative where guests can witness disinfection and sanitisation processes in real time. OYO had implemented a similar facility last year when the pandemic first hit India. The company has also announced that it will cover Covid-19 vaccination costs for all its employees and their family members in India, and has included a Covid-19 cover to its insurance benefits.
IHCL offers properties as quarantine centres
As of April 28, Indian Hotels Company Ltd (IHCL) has partnered with local hospitals and converted 11 of its hotels in eight metros, including Mumbai, Delhi, Bengaluru, Chennai and Hyderabad, into quarantine centres for asymptomatic and symptomatic Covid patients who do not require hospitalisation. Doctors and nurses will be on call at these centres monitor their health. These include Ginger Mahakali and President Mumbai; Ginger Guwahati; Vivanta Dwarka in Delhi; and Ginger Bangalore.