Kerala Tourism introduces Maya, a WhatsApp travel assistant 

Maya shares all information on destinations, experiences, stay, and travel in Kerala.

Kerala Tourism has launched its 24×7 WhatsApp chatbot ‘Maya’ to enable tourists to access all information and updates about the tourism ecosystem in the state by just sending a ‘Hi’ to the WhatsApp no 7510512345, or by scanning the QR code to access the service.

Tourists to kerala can use chatbot maya to easily access all information on a virtual platform regarding the place they are in or planning to visit.
Tourists to Kerala can use chatbot Maya to easily access all information on a virtual platform regarding the place they are in or planning to visit.

Tourism Minister PA Mohamed Riyas said Maya will serve as a virtual travel assistant for tourists to ask and get complete information they need for a hassle-free travel experience in the state.

Tourism Director VR Krishna Teja said it is the responsibility of tourism administration to ensure that tourists can easily access all information on a virtual platform regarding the place they are in or planning to visit. ‘Maya’ is the outcome of the timely intervention of the state Tourism Department to achieve this goal, he said.

Maya shares all information on destinations, experiences, stay, travel and a whole lot of details that will keep them updated about the places they travel through or stay, in any part of Kerala.

Maya also assists tourists to know about the experience-oriented locations, never-miss spots, historical places, ecotourism, arts and culture hubs, festivals, local food, visa information, Covid protocol, weather updates and provides links to the official Kerala Tourism social media pages.

To connect and start chatting with Maya, the users only need to send a ‘Hi’ on the WhatsApp platform. They can scroll through the menu and decide on which options to explore further.

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